SPL-1629 · nopCommerce Plugin

AI Chat Bot — UX Wireframes

Admin configuration, storefront widget, and order tracking wireframes for the AI-powered customer support chat bot plugin.

Admin Configuration

Admin Configuration

6-tab admin panel: Overview dashboard, Models & API keys, Vector store config, Widget appearance, Order tracking settings, Training & sync management.

Backoffice
Storefront Widget

Storefront Chat Widget

5 states: closed bubble, welcome screen, active conversation with AI responses, order tracking flow, and mobile-responsive 375px phone mockups.

Storefront
Order Tracking

Order Tracking

4 states: guest email verification, order details card, shipping timeline with carrier tracking, and error/multi-order handling flows.

Customer-Facing